Terms & Conditions — pk997
Please read these terms carefully before using pk997. Accessing or using our platform means you agree to be bound by the rules set out below.
Last updated: January 2026
Introduction
Welcome to pk997, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your access to and use of the pk997 website, mobile interface, games, betting services, and all related features (collectively, the "Platform"). These Terms form a legally binding agreement between you, the user ("Player"), and pk997 ("we", "us", "our").
By registering an account, logging in, or using any service on the Platform, you confirm that you have read, understood, and fully agreed to these Terms. If you do not agree with any part of these Terms, you must stop using the Platform immediately. pk997 reserves the right to update these Terms at any time, and continued use of the Platform after any update constitutes your acceptance of the revised Terms.
Important: These Terms apply to all Players in Bangladesh. By using pk997 you confirm you are acting voluntarily and accept full responsibility for all activity conducted under your account.
These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these documents, these Terms shall prevail unless otherwise stated.
Policy Highlights at a Glance
To register and use pk997, you must meet all of the following eligibility requirements. We reserve the right to request documentation to verify your eligibility at any time.
- You must be at least 21 years of age at the time of registration.
- You must be a natural person with full legal capacity to enter into a binding agreement.
- You must provide accurate, truthful, and complete registration information including your full name, date of birth, and contact details.
- You must not be a current employee, contractor, or direct family member of a pk997 employee.
Each Player may hold only one active account on pk997. Creating duplicate or multiple accounts to exploit bonuses or circumvent restrictions is strictly prohibited. pk997 may link accounts by device, IP address, payment method, or identity documentation.
- You are solely responsible for all activity conducted under your account credentials.
- You must not share your username or password with any third party under any circumstances.
- You must notify pk997 support immediately if you suspect any unauthorised access to your account.
- pk997 reserves the right to suspend or permanently close any account it reasonably suspects is involved in fraudulent, abusive, or irregular activity.
pk997 accepts deposits made through approved payment channels only. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount may vary by payment method and will be displayed clearly at the time of deposit.
- Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard.
- Deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted.
- pk997 does not charge fees on deposits; however, your payment provider may apply their own transaction charges.
- Funds credited to your account are for gaming purposes only and do not accrue interest.
Players may request withdrawals subject to the following conditions. pk997 aims to process all verified withdrawal requests promptly, typically within 24 to 72 hours, depending on the payment method and any applicable KYC verification requirements.
- The minimum withdrawal amount is ৳500 BDT unless otherwise stated.
- Withdrawals will only be processed to the same payment method used for the corresponding deposit.
- Any pending wagering requirements attached to bonus funds must be fully satisfied before a withdrawal request can be processed.
- pk997 reserves the right to carry out enhanced KYC checks before processing any withdrawal. Failure to provide requested documentation may result in a delay or denial of the withdrawal.
pk997 offers various bonuses and promotional offers to eligible Players. All bonuses are subject to the specific terms and wagering requirements stated at the time the bonus is issued. The general rules that govern all pk997 bonus offers are set out below.
- Welcome bonuses are available to new Players on their first qualifying deposit only and cannot be claimed more than once.
- Bonuses must be used within the stated validity period; expired bonuses are forfeited automatically.
- Bonus funds and winnings from free spins may not be withdrawn until the applicable wagering requirement — typically 20x to 40x the bonus value — has been fully met.
- pk997 reserves the right to modify, cancel, or withdraw any bonus or promotion at any time without prior notice.
- Players found to be abusing the bonus system — including through multiple accounts, collusion, or irregular betting patterns — will be disqualified and may have their accounts closed with funds forfeited.
Bonus Tip: Always check the specific promotional page or contact our support team at [email protected] to confirm the wagering requirement and validity period before claiming any bonus.
pk997 is committed to promoting responsible gaming and providing a safe environment for all Players. We offer tools to help Players manage their activity, including self-exclusion options, deposit limits, and time-out features. Gambling should be treated as entertainment — never as a source of income.
- Gambling is for entertainment only. Never wager more than you can comfortably afford to lose.
- If you feel your gambling is becoming problematic, contact our support team to set account limits or initiate self-exclusion at any time.
- pk997 will never encourage a Player to chase losses or continue gambling beyond their stated personal limits.
pk997 reserves the right to suspend, restrict, or permanently close any Player account under the following circumstances, with or without prior notice.
- Breach of any provision of these Terms or any related policy document.
- Provision of false, misleading, or unverifiable identity or payment information.
- Suspected involvement in fraud, money laundering, match-fixing, or collusion.
- Failure to complete required KYC verification within the stipulated time frame.
pk997 employs industry-standard SSL encryption and data protection measures to safeguard your personal and financial information. We are committed to processing your data lawfully, fairly, and transparently. Please refer to our Privacy Policy for full details on how we collect, use, and store your data.
- Your personal data will never be sold to third parties without your explicit consent.
- pk997 may share data with payment processors and KYC compliance partners solely to process transactions and verify identity as required by law.
- You may request access to, correction of, or deletion of your personal data by contacting [email protected].
The following activities are strictly prohibited on pk997 and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities.
- Using automated software, bots, scripts, or any artificial intelligence tool to gain an unfair advantage in any game or betting market.
- Engaging in any form of collusion, match-fixing, or activity that distorts the outcome of any game or event.
- Attempting to launder money or using pk997 for any unlawful financial transaction.
- Creating multiple accounts or permitting another person to operate your account.
- Exploiting software bugs or errors for financial gain. Any winnings obtained through a known error must be returned immediately.
To the maximum extent permitted by applicable law, pk997 shall not be liable for any direct, indirect, incidental, special, or consequential loss or damage arising from your use of, or inability to use, the Platform. Specific exclusions include the following.
- Loss of winnings or funds due to technical failures, server outages, or connectivity issues beyond our reasonable control.
- Any loss arising from your failure to keep your account credentials secure and confidential.
- Losses resulting from participation in games or betting markets, which are inherently subject to chance and carry an element of financial risk.
All content on the pk997 Platform — including but not limited to software, text, graphics, logos, icons, images, audio clips, and game interfaces — is the exclusive intellectual property of pk997 or its licensed content providers and is protected under applicable intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works from any Platform content without the express written consent of pk997.
- Unauthorised use of pk997's intellectual property may result in civil or criminal liability under applicable Bangladeshi and international law.
pk997 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, we will endeavour to provide reasonable notice — for example, by posting a prominent notice on the Platform or by sending an email to the address registered on your account.
It is your responsibility to review these Terms periodically. Continued use of the Platform after any amended Terms are posted constitutes your acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws applicable to online gaming and electronic transactions as recognised within the jurisdiction in which pk997 operates. Any dispute arising under or in connection with these Terms shall first be subject to good-faith negotiation between the parties. If negotiation fails to resolve the dispute within 30 days, the parties agree to submit the matter to binding arbitration.
Nothing in this clause limits pk997's right to seek emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property, confidential information, or the integrity of the Platform.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our customer support team. We aim to respond to all queries within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Email us at: [email protected]
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